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Compass started up in 2009 as a CMMS software development company. However we soon realised that clients wanted more than just a “boxed” software supplier and that each company has their own unique approach to facility management.
We decided that we would not offer a “yellow pack” solution to 100’s of clients but rather a bespoke package to a limited number of clients so we would always be able to offer an extremely high level of personal customer service.
Today, Compass AFM is a combination of multi-award winning innovative developer of CMMS software (FacilityManager®) and a provider customisable FM support solutions (CompassASSIST) for a portfolio of organisation that require an effective way to manage their plant / energy / property assets and maintenance operations.
Our background is in mechanical / electrical engineering with many years of experience of working in facilities management so we understand our clients needs. This also gives us the capability of solving specific problems relating to non-software related asset maintenance / management issues.
We are a multi-award winner, recognised for our innovation and excellent customer service.
Our goal is to be a trusted partner / team member not just another vendor. We believe in long term relationship building.
We express the truth as we see it and if we make a mistake we will not hide it.
We listen to ensure we understand our customers requirements.
We will only take on a contract if we believe we can create a substantial ROI for the customer.
We believe in an Open & Transparent environment, all access levels and controls are dictated by the customer.
Customers have questions, we answer honestly, nothing hidden. There will never be future 'discoveries' such as data trapping.