FM Operational Analysis Case Studies

The Problem

The client needed to pass an ISO 14001 audit and obtain certification within 8 weeks.

The Solution

An asset register was built from scratch for both all assets that produced emissions and also the bulk of the facilities plant (over 1,000 items). These were matched with historical maintenance records and schedules were created for future maintenance. These were all populated to our FacilityManager solution and staff trained in its use.

The Outcome

The client obtained their certification and has retained it over the subsequent years.

The Problem

The client needed to build an asset register and validate the workmanship of several contractors.

The Solution

As part of the asset register compilation we carried out a full visual inspection of all assets. In this case we identified and noted several serious maintenance issues, which the client was able to rectify. All maintenance activities are now controlled with our FacilityManager solution.

The Outcome

The Visual Asset Inspection saved the client over €100K in potential plant damage.

The Problem

To transform a totally paper based Help Desk environment to a paperless one.

The Solution

Full analysis of the current situation. Working with over 100 staff members and union officials to change their methodology from verbal and paper form requests to paperless ticketing. Closing all loop holes where jobs were either untracked or uncosted. Training staff, onsite engineers and contractors to use the Help Desk module in FacilityManager.

The Outcome

Efficiency in facilities department improved by over 35%. Staff happier that they can track the progress of their tickets. Reduction in the number of requests and analytics all contributing to reduce expenditure in excess of 20%.

The Problem

A very shopping mall needed an additional energy requirements 8+ MW which had to be obtained from an alternative source. 

The Solution

Considerable work had already been carried out by the client with energy savings and alternate power sources but this was insufficient. Additional supply from the energy grid was not available.

This solution was directed at the packaged air-conditioning units using new technology source which would reduce demand on the main electrical supply.

The Outcome

The energy required by the packaged AC units was reduced by up to 70% during sunlight hours and up to 20% during darkness. This provided the additional “free” energy required fly the mall.

The Problem

The client needed to track 1,000's of mobile assets travelling from site to site for both H&S and to reduce damage and loss. Tagging was not an option.

The Solution

During a routine H&S inspection, assets were identified, photographed and condition noted. Rather than assigning the assets to a location, they were assigned to the user. As the person moved from site to site, the ownership responsibility moved with them. The person by using a tablet connected through the Cloud to FacilityManager, inform the company of any damage with photo evidence, which allowed for tracked repair / replacement. Likewise any losses could be notified by the same means. 

The Outcome

Dramatic reduction in damage to or loss of equipment. Resulting in the saving of many €10,000's to the client.

The Problem

The client is a main contractor to the pharma industry. Their clients required live updating during planned maintenance visits.

The Solution

Transform from paper to CAFM maintenance recording using FacilityManager. Engineers entered data on tablets through the cloud which could be monitored by clients using their web browsers. The high level of detail captured by FacilityManager allowed the client to make real time observations and modifications to the maintenance being performed.

The Outcome

The client has obtained several new customers using this technology as well as renewal of contracts with existing customers.

The Problem

The client had multiple sites and needed to control the access of contractors to these sites.

The Solution

Full details including photo id, skills and documentation of every individual contractor were recorded in FacilityManager. The contractor was now obliged to electronically sign in on each visit and identity and credentials checked against the requirements of the job. The full details of work carried out also had to be recorded to the CMMS before the contractor was allowed to sign out and leave site.

The Outcome

Very high element of risk eliminated as no unqualified or unrecognised contractors allowed on site. It also improved efficiency as there was no waiting period for work reports.

The Problem

The client had a large team of engineers servicing clients nationwide using standard paper report books. There were major delays between work being completed and the customer invoiced. Also paper reports were sometimes lost or unreadable resulting in further delays.

The Solution

The entire process from logging calls to preparing data for invoicing was transformed from a paper / Excel solution to paperless with Facility Manager handling all data. Engineers were trained in using iPads for recording all callout data.

The Outcome

Administration time was halved. Improved efficiency and cost control. Same day invoicing to customers. 

The Problem

The client had to process large volumes of data using a time consuming, complex paper / Excel based system.

The Solution

The data entry was semi-automated and several process steps removed using FacilityManager. Paper entry methods were replaced with tablets giving the client a far more professional appearance with their own customers.

The Outcome

Administration time was reduced by nearly 70%. Improved efficiency and cost control. Same day reporting and issuing of certificates to customers.