CompassASSIST

Here we will observe how Work Orders are processed and PPM scheduled. We will see how reports are received, level of detail and whether these interactions allow you to work in an open and transparent environment. How you interact with contractors with regard to H&S and procedural compliance.

We will see if any 'gaps' exist where jobs may be un-documented, schedules missed or  where lack of information might impact on your plant longivitity or health & safety.

We will then make recommendations where you can make changes and improvements.

How are facilities related communications handled across your organisation? Are there "restrictions" in the line of communication? Is the flow of data and documentation easily maintained? These and other questions will be asked during the analysis.

If communications are 'difficult' we will identify the issues and assist you in confidently navigating these.

Do you have set written procedures for the various elements of your FM operations? Do your same rules apply to all from CEO down or are there separate rules for different departments. Is there an easy pre-determined routing for you to carry out issue resolution? Are there individuals who push the boundaries?

Many people have a 'fear' of following procedures because they believe they may not suit their individual needs and so try to circumvent them. Where there are not set procedures we will advise you as to their priority and suggest content.

Have you invested heavily in a CMMS and is it being used to its full potential? Have comfort zones been established with certain modules and are others ignored due to lack of training? Is your CMMS legacy? Do you have to adapt to the CMMS rather than the other way around?

After looking at your CMMS we will recommend the best options to improve your usage & ROI or indicate whether it is no longer fit for purpose.

Is your CMMS being used as a sophisticated filing cabinet or do you perform regular analytics from data input? 

We will examen how you handle data and perform analytics. Recommendations will be made so you can make the greatest financial savings from your data.

What is the current condition of your plant and equipment? Are there identified risks for working on or gaining access to certain plant?

During our visit we will visit your plant rooms and see access whether there is an impact on health & safety and advise you on best practices to alleviate any identified risks.

Most organisations like yours, invest heavily in cyber security to protect their servers and critical IT infrastructure. However from a facilities viewpoint has the 'backdoor' been left open?

We will look at the physical security of your IT infrastructure and give you any necessary advice  if needed.

How well do you know your contractors? 

We will look at how you identify, document and interact with you contractors and see if there are any areas that could present you a risk to your organisation.

This is an evaluation of how your department performs when a 'critical' situation occurs. These could include - 

• Major Power Outage
• Critical Equipment Failure
• Environmental (Flood etc.)
• Cyber Attack