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filler@godaddy.com
Dominic Murnane CEO, who has a background in mechanical / electrical engineering became involved with the facilities industry in 2006. Over the next 3 years, while engaging with 100's of companies, he noticed there were common trends -
There was almost a common state of fire-fighting, facilities teams did not have the 'proper tools' to work efficiently (many using paper based systems / Excel), there was very little inter-departmental communication, and poor control over contractors.
CompassAFM started in 2009 as consultancy business to work with FM customers in transforming daily operations and delivering tangible results. In 2012 we introduced our CMMS software - FacilityManager® as a means of ensuring excellence in FM procedures, cost savings and reduction in administrative workloads.
Today more than ever, we recognise that customers want more than just a “boxed” CMMS software supplier and that each company has their own unique approach to facility management. In particular they want a "hands-on" approach backed by excellent customer care.
Our vision is to grow a solutions-based company that delivers real and tangible results for customers by implementing FM transformation techniques, problem solving and operational excellence processes in facility departments, contracting and property management companies.
At CompassAFM, we take a collaborative approach to our work. We work closely with our customers to understand their needs and develop customised solutions that meet their specific requirements. We believe that communication and sharing of information is key to success.
We are a multi-award winner, recognised for our innovation and excellent customer care.
Our goal is to be a trusted partner / team member not just another vendor. We believe in long term relationship building.
We express the truth as we see it and if we make a mistake we will not hide it.
We listen to ensure we understand our customers requirements.
We will only take on a contract if we believe we can create a substantial ROI for the customer.
We believe in an Open & Transparent environment, all access levels and controls are dictated by the customer.
Customers have questions, we answer honestly, nothing hidden. There will never be future 'discoveries' such as data trapping.
We go above and beyond to provide unrivaled customer care. Our dedicated team of professionals are available to assist you at every step of your journey with CompassAFM. We listen to your needs, offer personalized guidance, and promptly address any questions or concerns you may have. We strive to be your trusted partner, ensuring your success and satisfaction. We are focused on building long-term successful partnerships, not just making sales.
Unlike complex and cumbersome coaching programmes that requires extensive training, our solutions prioritise simplicity and ease of use. We believe that learning and technology should empower, not overwhelm.
CompassAFM will allow you unlock the full potential of your maintenance operations, streamline workflows, increase efficiency, make a great return on investment and achieve long-term success with our powerful, user-friendly solutions.
We understand that every organization has unique requirements. That's why our CMMS Performance Academy and FacilityManager® offer extensive customisation options. We adapt to your specific workflows, processes, and industry needs, ensuring that our solution seamlessly integrates with your operations. With CompassAFM, you get a tailored experience that fits your organization like a glove.
CompassAFM has a proven track record of successful providing tailored solutions and exceptional customer service. This has made us a trusted partner for organisations seeking effective management of their plant, energy, and property assets.