Pricing that makes sense for You



Pricing - Service Desk (EAM Software)

           
Site License
Pricing is determined by the size of your organisation, not by the number of user accounts. We choose a Site License as a fair pricing plan, not to limit the number of features you can use, number of users or records you can share. Pricing by your organisation size means we have the same interest in mind - to grow with you as you scale your operation. Service desk is fully upgradable to Facility Manager.

This way you know immediately your annual expenditure. Our Site License is also much more cost effective and easier to administer than a pay per user option. Choose between either flexible or annual contract payment terms.

Education Pricing is available. To qualify you must be an accredited primary or secondary school, public or private university or college, school district, or board of education. Contact Us for more information.

The Step Back and Grow Option option is not available for Service Desk.


Option A

For building(s) area up
to 15K Sq M / (150K Sq ft)


  • Shopping Centres
  • Hotels
  • Industrial Units
  • Apartment Blocks, etc.

    € 85 / Month

    (Unlimited User Accounts)

  • Option B

    For building(s) area up
    50K Sq M / (500K Sq ft)


  • Mid sized Colleges and Universities
  • Multi-site Companies
  • Hospitals, etc.

    € 160 / Month

    (Unlimited User Accounts)

  • Option C

    For building(s) area up
    250K Sq M / (2.5M Sq ft)


  • Facilities and Property Management Companies
  • Retail Chains
  • Construction Companies, etc.

    € 300 / Month

    (Unlimited User Accounts)

  • Option D

    For building(s) area over
    250K Sq M / (2.5M Sq ft)


  • Multi-nationals
  • Local Authorities
  • Government Departments and Agencies

    € 550 / Month

    (Unlimited User Accounts)
  • Compare Plans

    Features

    Option A

    Option B

    Option C

    Option D

    On Site Training ( per year )
    * Includes travel within ROI
    1 Day

    1 Days

    2 Days

    2 Days

    On Site Support ( per year )
    * Includes travel within ROI
    1 Day

    1 Days

    2 Days

    2 Days

    Disk Space
    1 Gb
    10 Gb
    50 Gb
    100 Gb
    Email & Telephone Technical Support
    Included
    Included
    Included
    Included
    FileMaker Pro Software License
    Optional
    Optional
    Included 5 Users
    Included 5 Users
    Simultanious FLT Cloud Connections
    1
    2
    5
    10
    Free Upgrades & Enhancements
    Included
    Included
    Included
    Included
    Look & Feel Branding
    Included
    Included
    Included
    Included
    Daily Offsite Data Backup
    Included
    Included
    Included
    Included
    Dedicated Account Manager
    -
    Included
    Included
    Included
    Optional Add-Ons
    Additional Services
    •   Building Asset Register
    •   Customisation
    •   Daily Analytics
    •   Consultancy
    POA
    POA
    POA
    POA

    Frequently Asked Questions

    Can I get a free trial of the software?    Yes, please click here to request a 90 day free trial.
    What is meant by "Building Area"?    The site license is calculated by the floor space of your buildings. For example if you have a single building with 4 floors and each floor space covers 7K sq M then you total floor space is 28K sq M and your site license will be "Option B". Floor space does not include buildings such as sheds etc., which are not permanently occupied by either people or plant and equipment.
    What is meant by a "FLT Cloud Connection"?    A connection is a unique person who will need any type of access to the FileMaker Server. A connection can be via iPad or iPhone (FileMaker Go), Windows or Mac (FileMaker Pro), or the web using a browser on any platform. While a customer can have unlimited users who can radomly login to Facility Manager, when they connect to the FileMaker Server they become a connection. The customer then needs to decide on the max number of simultaneous connections to the server they will need from among their users.
    What is the minimum contract length?    The minimum site license is for 1 year
    Can I watch a demo of the software?    Yes, please click here to watch a demonstration on YouTube.
    What are the different user types?     We can set up unlimited user types with access levels according to your requirements. Service Desk comes with 3 standard user types;
    - Admin - Full access to all modules and layouts.
    - Contractor - Limited access to submit work maintenance details.
    - Requester - Limited access to submit requests and view the history of their requests.
    How often is data backed up?    All data residing on our secure servers is backed up on a daily basis both locally and remotely.
    Are software updates included?    All software updates and upgrades are included in your license fee at no additional cost. New features and functions are rolled out to you (subject to informed approval) automatically.
    What support does Compass AFM provide?    Full helpdesk support is available to Facility Manager users at all subscription levels via phone, email and live chat.
    If required Compass AFM can provide additional on-site support (above the day(s) provided as standard)
    Will pricing increase every year?    Pricing will not increase for the first 2 years of your contract, but may be modified at the time of renewal from year 3.
    Can I self-host (Installed on your own server)?    Yes, subject to agreement. Perpetual license pricing will apply. Please contact us for more information.
    Terms & Conditions    Click to Read - for more information.
     
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    About Compass AFM
    Contact
    Compass AFM
    Killarney Road
    Macroom, Co. Cork
    Rep. of Ireland
    Tel: 00353 26 23616
    Email: sales@compassafm.com