Compass started up in 2009 as a CAFM software development company. However we soon realised that customers wanted more than just a "boxed" software supplier. They also needed a company capable of solving specific problems relating to asset maintenance / management and regarded the software as just part of the overall required solution.
Today, Compass AFM is a multi-award winning innovative developer of CAFM / EAM software, providing customisable software solutions for any size of organisation that require an effective way to manage their plant / energy / property assets and maintenance operations.
We are also management consultants delivering unmatched services in maintenance strategies and facility management operations.
Our scope and knowledge allow us to address problems that no one else can. We are passionate about taking on the challenges that matter to our customers.
Our Philosophy A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.
- Mahatma Gandhi
Differences & Competitive Advantage
Guaranteed up to 4X Return on Investment
Really? Yes, because we are so confident of the solutions that we offer to our customers and from the results we have already acheived. Customers who work closely with us and who have fully implemented our proposals have usually acheived an even greater ROI. Our level of commitment is 100% towards our customers.
Multi Solution Provider
- Consultancy, development, implementation, CAFM software and a broad range of capabilities.
- Focused on adapting to your needs not ours
Flexibility & Innovation
- Fast response and delivery
- Continuous improvement so we are an industry leader not follower
Customer has 100% Control
- Open & Transparent Environment, all access levels and controls dictated by the customer
- Allows informative data driven decisions and analysis
We guard customer confidences
- We don't publicise or identify our customers without consent
We are Human
- We express the truth as we see it and if we make a mistake we will not hide it.
- We listen to ensure we understand our customers requirements.
We will only take on a contract if we believe we can create a substantial ROI for the customer
- We believe developing long term customer relationships is more important than a quick sale.
No Data Trapping
- All data remains permanent property of the customer
- Always accessible at any time by the customer
Easy Implementation / Training
- Days not months
- We ensure minimun effort required by the customer
Single Site License
- Integrated package, not 100's of options and prices
- Lower cost, less administration
- Administrative and environmental benefits
- No more missing documents or data loss
- Engineering, Facilities, IT, Management
- Online private network for customers to share information
- Long term relationship building
- Our goal is to be a trusted partner not just another vendor
Interaction with our customers and meeting or exceeding their expectations is our goal. We aim to significantly help improve the performance of our customers businesses. This is what they say about Compass.
"Our Facilities Team started using Regional Pro in 2011 to help us manage our
facility in Ireland.
We are happy with the product, and it does what Compass ST said it would.
We got very good after-sales support, and we believe that we are getting better control of our
costs and our maintenance activities as we add more of our facilities assets to the database.
Shortly after Regional Pro was purchased it helped us to pass an ISO 14001 audit,
so we are already benefitting from our decision to install it."
HS&E Manager - Apple Operations Europe, Ireland.
"I am writing to both endorse and recommend Compass as a provider of an invaluable Facilities Management system to my company.
The service Compass FM provides is top quality - from initial request for info and proposal to the provision of the product and all necessary training.
This product has enabled us to efficiently plan Maintenance tasks as well as tracking of site equipment"
Facilities Engineer, BCD Engineering, Ireland
"Regional Pro from Compass AFM is an extremely versatile program. It makes it very easy to organise and keep track of repairs / maintenance on our property. It is easy to navigate the system and is very user friendly.
Compass AFM offers excellent customer service, you have the ability to ask questions and get help at any time."
Manager, CastleWest Cork Shopping Centre, Ireland
"We engaged Compass Software to provide our company with an effective job tracking and scheduling system so as to enable us to streamline our operations and reduce administration costs.
The Compass Coordinator Package has succeeded in doing just that.
The attention Compass paid to our individual needs and budgetary constraints ensured we got the solution we were looking for at the right price and with a high standard of after sales support.
Director, Standard Engineering Ltd., Ireland.
Dominic Murnane Managing Director and Founder
From his experience in the Facilities Management (FM) sector Dominic identified a gap in the market and developed the award winning CAFM software solutions to fill this niche. Dominic has over 30 years industrial experience (mechanical & electrical engineering) having worked in several fields including machine shop tool rooms, electric cable processing and facilities maintenance. He has held senior management roles (General Manager, Operations Director, MD) in previous companies.
Dominic is responsible for the strategic direction, technical development, and operational consulting services.
Helen Murnane Director
Helen has several years experience in facilities management in the health sector. For many years Helen has dealt on the front-line with the public and contractors in the HSE. She uses this expertise in the development and implementation of company procedures.